http://blogs.nsls.info/publics/2006/02/the-new-face-of-virtual-reference-in-illinois-myweblibrarian-and-askaway/ Annotations is the place to read about issues, trends, and uses for new technologies for all libraries, especially public libraries. NSLS staff member Anna Yackle is a librarian with many years of experience who has worked in all types of libraries, but maintains a special fondness for public libraries. Tue, 14 Oct 2008 13:21:57 +0000 http://wordpress.org/?v=2.6.1